Legal
Privacy & cookies
Privacy Statement of ACR Drivers Club
ACR Drivers Club, located in Nieuwerkerk aan den IJssel, the Netherlands, is responsible for the processing of personal data as described in this privacy statement.
Personal Data We Process
ACR Drivers Club processes your personal data because you use our services and/or because you provide this information to us yourself. Below you will find an overview of the personal data we process:
First and last name
Address details
Telephone number
Email address
Other personal data that you actively provide, for example by creating a profile on our website, through correspondence, or by telephone
Information about your activities on our website
Bank account details (for payments)
Special and/or Sensitive Personal Data We Process
Our website and/or services do not intend to collect data from website visitors under the age of 16, unless they have permission from a parent or legal guardian.
However, we cannot verify whether a visitor is older than 16 years. We therefore recommend that parents are involved in their children's online activities in order to prevent the collection of children's personal data without parental consent.
Purpose and Legal Basis for Processing Personal Data
ACR Drivers Club processes your personal data for the following purposes:
Processing your payment
Contacting you by telephone or email when necessary to provide our services
Delivering products and services to you
Analysing your behaviour on our website in order to improve the website and tailor our products and services to your preferences
Processing personal data where we are legally required to do so, such as information required for tax and accounting purposes
Automated Decision-Making
ACR Drivers Club does not make decisions based solely on automated processing that could have significant consequences for individuals.
Automated decision-making refers to decisions made by computer programs or systems without human involvement.
How Long We Store Personal Data
ACR Drivers Club does not retain your personal data longer than necessary to achieve the purposes for which your data was collected.
We apply the following retention periods for the following categories of personal data:
Personal details: 12 months
Address details: 12 months
Telephone number: 12 months
Email address: 12 months
Bank account details: 12 months
Sharing Personal Data with Third Parties
ACR Drivers Club does not sell your data to third parties and only shares your personal data when necessary for the performance of our agreement with you or to comply with a legal obligation.
With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data.
Cookies or Similar Technologies We Use
ACR Drivers Club uses functional, analytical, and tracking cookies.
A cookie is a small text file stored in the browser of your computer, tablet, or smartphone when you first visit our website.
ACR Drivers Club uses cookies with purely technical functionality. These cookies ensure that the website functions properly and that your preferred settings are remembered.
These cookies are also used to optimise the performance of our website. In addition, we may place cookies that track your browsing behaviour so that we can provide personalised content and advertisements.
During your first visit to our website, we informed you about these cookies and requested your consent for placing them where required.
Accessing, Correcting, or Deleting Your Data
You have the right to access, correct, or delete your personal data.
In addition, you have the right to withdraw your consent for data processing, object to the processing of your personal data by ACR Drivers Club, and request data portability.
This means that you may submit a request for us to send the personal data we hold about you in a computer-readable format to you or another organisation designated by you.
You can submit a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to the processing of your personal data by emailing:
To ensure that the request was made by you, we ask you to include a copy of your identity document with your request.
Please ensure that you black out your photograph, machine-readable zone (MRZ — the strip containing numbers at the bottom of your passport), passport number, and citizen service number (BSN) in this copy. This is to protect your privacy.
We will respond to your request as soon as possible, and no later than within four weeks.
How We Protect Personal Data
ACR Drivers Club takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification of your personal data.
If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or email us at: